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Tom Nguyen

Training Specialist
  • Mexico City, Mexico, Mexico City, CDMX
  • +52800-295-3846
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AboutTom Nguyen

Academic Level

Degree Bachelor

Salary

$1,153.00 - $3,634.00 / Weekly

Industry

,

Decription

I am a Training Specialist with 15+ years of experience and a strong track record of delivering quality work on time. Currently located in Mexico City, Mexico.

Working with MetroCare Clinics has given me broad exposure to real-world challenges, from planning through execution. I am particularly strong in Labeling, Analytical skills, Blueprint and Specification Analysis, KPI.

I am currently looking for contract roles such as Digital Marketing Specialist, UX Designer. I adapt quickly, learn fast and take pride in doing things properly.

Experience​

Expand All
2006 - 2008
OrbitPay Fintech

Payroll Specialist

• Delivered 13+ client projects on time and within budget. • Improved customer satisfaction scores by 5 points. • Standardized documentation and onboarding SOPs.

2008 - 2011
Vertex Manufacturing

QA Engineer

• Led cross-functional initiatives that improved process efficiency by 24%. • Coordinated with stakeholders across 7 departments. • Introduced KPI dashboards adopted company-wide.

2011 - 2012
GreenGrid Energy

Video Editor

• Managed a team of 45 specialists across daily operations. • Reduced turnaround time by 8% through workflow automation. •

2012 - Present
GrandVista Hotels

Logistics Coordinator

• Delivered 25+ client projects on time and within budget. • Improved customer satisfaction scores by 10 points. • Standardized documentation and onboarding SOPs.

Education

Expand All
2002 - 2003
Supply Chain Management

Associates

Graduated with honors; active member of the student business society.

2003 - 2006
Journalism

Post Bachelors Pre Masters

2007 - 2010
Economics

Bachelors

Coursework focused on management, analytics and communication.

Skills

Analytical skills
Blueprint and Specification Analysis
Compliance management implementation
Electrical repair
Food production
HVAC service
IV insertion
KPI
Labeling
Lifts and hoists
Managing budgets in a finance role
Patient emergency assistance
Regulatory compliance management

Awards

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2023

Best Team Player

Recognized for outstanding contribution and consistent results across the team.

2025

Outstanding Service Medal

Recognized for outstanding contribution and consistent results across the team.

Certifications

Expand All
2021 - 2025
Project Management Institute

Project Management Professional (PMP)

Credential covering industry best practices and applied methodology.

2013 - 2017
CompTIA

CompTIA A+

Credential covering industry best practices and applied methodology.

2020 - 2024
National Safety Council

Forklift Operator License

Credential covering industry best practices and applied methodology.

Languages

Expand All
Gujarati Intermediate
Hebrew Proficient

Portfolio

Customer Onboarding Flow
Financial Reporting Suite
Process Automation Toolkit
Internal Training Portal

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