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Alex Wang

Telecom Field Engineer

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AboutAlex Wang

Academic Level

Degree Bachelor

Salary

$31.00 - $75.00 / Hourly

Industry

Engineering

Decription

As an experienced Telecom Field Engineer (10+ years), I have built my career on reliability, ownership and measurable results. I am based in Los Angeles, United States.

Most recently I have been contributing at MosaicHR Services, where I focus on improving processes, supporting the wider team and delivering consistent results. My core strengths include Excel, Structural drying, Budget Forecasting, Hand and power tools.

I am seeking a contract role where accountability and initiative are appreciated. References and work samples are available on request.

Experience

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2010 - 2014

MosaicHR Services

Data Analyst

• Delivered 32+ client projects on time and within budget. • Improved customer satisfaction scores by 8 points. • Standardized documentation and onboarding SOPs.

2014 - 2018

SafeHarbor Compliance

Product Manager

• Delivered 43+ client projects on time and within budget. • Improved customer satisfaction scores by 12 points. • Standardized documentation and onboarding SOPs.

2018 - 2022

Crestline Financial

Security Supervisor

• Led cross-functional initiatives that improved process efficiency by 24%. • Coordinated with stakeholders across 3 departments. • Introduced KPI dashboards adopted company-wide.

2022 - 2026

PolarWind Shipping

Product Manager

• Delivered 10+ client projects on time and within budget. • Improved customer satisfaction scores by 7 points. • Standardized documentation and onboarding SOPs.

2025 - 2027

DeltaForge Robotics

Training Specialist

• Delivered 40+ client projects on time and within budget. • Improved customer satisfaction scores by 7 points. • Standardized documentation and onboarding SOPs.

2025 - Present

StoneBridge Capital

Customer Success Manager

• Drove revenue growth of 20% year-over-year in assigned region. • Trained and mentored 6 junior team members. • Implemented

Education

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2005 - 2008

Architecture

Vocational School

Completed capstone project in partnership with a local company.

2008 - 2011

Project Management

Dilpoma

Coursework focused on management, analytics and communication.

2012 - 2015

Law

Bachelors

Coursework focused on management, analytics and communication.

2016 - 2018

Business Administration

Post Master Pre Doctorate

Coursework focused on management, analytics and communication.

Skills

Automotive sales

Budget Forecasting

Carpet cleaning

Clinical documentation

Excel

Hand and power tools

Health coaching

HIPAA

Investigation evidence collection

Marketing

Safety regulations

Structural drying

Telecommunication

Awards

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2018

Best Team Player

Recognized for outstanding contribution and consistent results across the team.

2016

Customer Champion Award

Recognized for outstanding contribution and consistent results across the team.

2022

Top Performer Award

Recognized for outstanding contribution and consistent results across the team.

2025

Client Satisfaction Award

Recognized for outstanding contribution and consistent results across the team.

2016

Process Improvement Champion

Recognized for outstanding contribution and consistent results across the team.

Certifications

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2014 - 2016

HubSpot Academy