Login
Sign Up

Sofia Roberts

Systems Analyst
  • Los Angeles, United States, Los Angeles, California
  • +1941-944-2432
CV Download
Invite
Chat With Candidate

Contact Candidate

AboutSofia Roberts

Academic Level

Associate

Salary

$177.00 - $395.00 / Daily

Industry

Decription

I am a dedicated Systems Analyst with 10+ years of hands-on experience, currently based in Los Angeles, United States.

Most recently I have been contributing at WillowWorks Design, where I focus on improving processes, supporting the wider team and delivering consistent results. My core strengths include Recruitment and Onboarding, Catering, WordPress, Nursing.

Looking ahead, I want to apply my experience in a contract position with room to develop further. I welcome the chance to discuss how I can help your organization.

Experience​

Expand All
2009 - 2011
OpenField Sports

Restaurant Manager

• Drove revenue growth of 39% year-over-year in assigned region. • Trained and mentored 2 junior team members. • Implemented

2011 - 2013
WildOak Outdoors

Customer Success Manager

• Managed a team of 22 specialists across daily operations. • Reduced turnaround time by 10% through workflow automation. •

2013 - Present
Vertex Manufacturing

Copywriter

• Delivered 16+ client projects on time and within budget. • Improved customer satisfaction scores by 6 points. • Standardized documentation and onboarding SOPs.

Education

Expand All
1998 - 2000
Human Resource Management

Masters

Graduated with honors; active member of the student business society.

2001 - 2002
Hospitality Management

Post Master Pre Doctorate

Completed capstone project in partnership with a local company.

Skills

Catering
Cost control
Exercise Science
Handling customer inquiries
Hospital experience
Mechanical repair
Nursing
Recruitment and Onboarding
Siding
Software documentation
Van driving
WordPress

Awards

Expand All
2017

Rising Star Award

Recognized for outstanding contribution and consistent results across the team.

2017

Top Performer Award

Recognized for outstanding contribution and consistent results across the team.

2014

Outstanding Service Medal

Recognized for outstanding contribution and consistent results across the team.

2015

Process Improvement Champion

Recognized for outstanding contribution and consistent results across the team.

2023

Innovation Award

Recognized for outstanding contribution and consistent results across the team.

2018

Client Satisfaction Award

Recognized for outstanding contribution and consistent results across the team.

Certifications

Expand All
2017 - 2021
ServSafe

Food Safety Manager Certification

Credential covering industry best practices and applied methodology.

2021 - No Expiry
Google

Google Analytics Certification

Credential covering industry best practices and applied methodology.

2020 - 2022
Scrum Alliance

Certified ScrumMaster (CSM)

Credential covering industry best practices and applied methodology.

2023 - No Expiry
HubSpot Academy

Digital Marketing Certificate

Credential covering industry best practices and applied methodology.

Languages

Expand All
Bulgarian Proficient
Macedonian Proficient

Portfolio

Inventory Control System
Store Layout Redesign
Mobile App Redesign

Click Below what you want to signup as

Signup as a
Jobseeker
Signup as a
Employer
Login
Sign Up

JobPro Wp Demo

Join and leverage our community of talented professionals.

Don’t have an account?
Sign up
Login
Register
Verification email sent. If you didn't receive any mail then click on the link below to resend activation email.
Resend activation key