Ingrid Perez

QA Engineer

Contact Candidate

AboutIngrid Perez

Academic Level

Medical

Salary

$5,222.00 - $14,194.00 / Monthly

Industry

Decription

As an experienced QA Engineer (5+ years), I have built my career on reliability, ownership and measurable results. I am based in New York, United States.

Working with NovaSoft Systems has given me broad exposure to real-world challenges, from planning through execution. I am particularly strong in Project Coordination, DDS, MS Office Suite, Calendar Management.

I am seeking a contract role where accountability and initiative are appreciated. References and work samples are available on request.

Experience​

2009 - 2012
Skyline Legal Associates

IT Support Specialist

• Managed a team of 26 specialists across daily operations. • Reduced turnaround time by 5% through workflow automation. •

2012 - 2016
HarborTech Solutions

Logistics Coordinator

• Managed a team of 38 specialists across daily operations. • Reduced turnaround time by 3% through workflow automation. •

2016 - Present
SunHarbor Tourism

Retail Store Manager

• Managed a team of 15 specialists across daily operations. • Reduced turnaround time by 10% through workflow automation. •

Education

2000 - 2003
Computer Science

Doctorate

Participated in international exchange program.

2003 - 2005
Environmental Science

Bachelors

Dean’s list for academic excellence.

2006 - 2009
Public Relations

Vocational School

Graduated with honors; active member of the student business society.

Skills

Biology
Calendar Management
DDS
Equipment malfunction troubleshooting
Healthcare treatment
Implementing lean manufacturing processes
Mechanical systems repair
MS Office Suite
Overtime
Pathology
Project Coordination
UL508A compliance
Waste removal

Awards

2024

Rising Star Award

Recognized for outstanding contribution and consistent results across the team.

2025

Process Improvement Champion

Recognized for outstanding contribution and consistent results across the team.

2014

Top Performer Award

Recognized for outstanding contribution and consistent results across the team.

2023

Innovation Award

Recognized for outstanding contribution and consistent results across the team.

2016

Client Satisfaction Award

Recognized for outstanding contribution and consistent results across the team.

2024

Best Project Delivery

Recognized for outstanding contribution and consistent results across the team.

Certifications

2021 - 2024
CompTIA

CompTIA A+

Credential covering industry best practices and applied methodology.

2020 - No Expiry
OSHA

OSHA 30-Hour Safety Training

Credential covering industry best practices and applied methodology.

2014 - No Expiry
HubSpot Academy

Digital Marketing Certificate

Credential covering industry best practices and applied methodology.

2020 - 2022
National Safety Council

Forklift Operator License

Credential covering industry best practices and applied methodology.

2019 - 2023
Salesforce

Salesforce Administrator

Credential covering industry best practices and applied methodology.

Languages

Italian Beginner
Spanish Beginner
Tatar Intermediate
Western Frisian Proficient

Portfolio

Client Portal Development
Corporate Website Revamp
Event Production Highlights
Store Layout Redesign

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