Hiro Perez

Operations Manager

Contact Candidate

AboutHiro Perez

Academic Level

Certificate

Salary

$52.00 - $67.00 / Hourly

Industry

Decription

I am a Operations Manager with 10+ years of experience and a strong track record of delivering quality work on time. Currently located in Auckland, New Zealand.

Working with PolarWind Shipping has given me broad exposure to real-world challenges, from planning through execution. I am particularly strong in Structural drying, Photo documentation, Operating packaging machinery, Self Motivated.

I am open to full-time opportunities where I can grow, add value from day one and contribute to a team that values quality. Feel free to review my portfolio and get in touch.

Experience​

2008 - 2011
PurePixel Photography

UX Designer

• Managed a team of 20 specialists across daily operations. • Reduced turnaround time by 4% through workflow automation. •

2011 - 2014
RedMaple Marketing

Project Coordinator

• Delivered 27+ client projects on time and within budget. • Improved customer satisfaction scores by 10 points. • Standardized documentation and onboarding SOPs.

2014 - 2015
CloudNest Hosting

Project Coordinator

• Drove revenue growth of 41% year-over-year in assigned region. • Trained and mentored 7 junior team members. • Implemented

2015 - Present
FusionWorks Engineering

Registered Nurse

• Led cross-functional initiatives that improved process efficiency by 43%. • Coordinated with stakeholders across 9 departments. • Introduced KPI dashboards adopted company-wide.

Education

2005 - 2008
International Business

Dilpoma

2009 - 2010
Supply Chain Management

Associates

Dean’s list for academic excellence.

2011 - 2012
Supply Chain Management

Post Bachelors Pre Masters

2012 - 2014
Computer Science

Doctorate

Coursework focused on management, analytics and communication.

2014 - 2015
Journalism

Bachelors

Skills

call handling
Customer support ticket management
Electrical repair
Local ordinances
Mowing
Online Application
Operating packaging machinery
Outbound calling
Photo documentation
Photovoltaic system installation
Processing cash transactions
Renewable energy installations
Self Motivated
Structural drying

Awards

2013

Excellence in Leadership

Recognized for outstanding contribution and consistent results across the team.

2016

Safety Leadership Award

Recognized for outstanding contribution and consistent results across the team.

Certifications

2016 - 2018
Scrum Alliance

Certified ScrumMaster (CSM)

Credential covering industry best practices and applied methodology.

2021 - 2024
Google

Google Analytics Certification

Credential covering industry best practices and applied methodology.

2013 - 2016
Red Cross

First Aid & CPR

Credential covering industry best practices and applied methodology.

2018 - No Expiry
AICPA

Certified Public Accountant (CPA)

Credential covering industry best practices and applied methodology.

2014 - 2016
TEFL Academy

TEFL Certificate

Credential covering industry best practices and applied methodology.

2019 - No Expiry
Adobe

Adobe Certified Professional

Credential covering industry best practices and applied methodology.

Languages

Czech Intermediate
Esperanto Intermediate
Georgian Beginner

Portfolio

Product Photography Series
CRM Migration Project
E-commerce Platform Launch
Company Rebranding Project
Corporate Website Revamp
Marketing Campaign 2025

Click Below what you want to signup as

JobPro Wp Demo

Join and leverage our community of talented professionals.

Don’t have an account?
Verification email sent. If you didn't receive any mail then click on the link below to resend activation email.