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Ines Souza

Network Administrator
  • Lisbon, Portugal, Lisbon, Lisbon
  • +351350-659-3030
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AboutInes Souza

Academic Level

Master’s Degree

Salary

$231.00 - $415.00 / Daily

Industry

,

Decription

I am a Network Administrator with 1 – 2 year of experience and a strong track record of delivering quality work on time. Currently located in Lisbon, Portugal.

Most recently I have been contributing at RapidShip Freight, where I focus on improving processes, supporting the wider team and delivering consistent results. My core strengths include Regulatory compliance, HR Data Analysis, Fast Learner, IPC standards.

I am open to part-time opportunities where I can grow, add value from day one and contribute to a team that values quality. Feel free to review my portfolio and get in touch.

Experience​

Expand All
2009 - 2012
SilkRoad Imports

Copywriter

• Delivered 16+ client projects on time and within budget. • Improved customer satisfaction scores by 6 points. • Standardized documentation and onboarding SOPs.

2012 - 2015
TerraFarm Agritech

Legal Assistant

• Led cross-functional initiatives that improved process efficiency by 19%. • Coordinated with stakeholders across 5 departments. • Introduced KPI dashboards adopted company-wide.

2015 - Present
WillowWorks Design

Business Development Manager

• Drove revenue growth of 40% year-over-year in assigned region. • Trained and mentored 2 junior team members. • Implemented

Education

Expand All
2004 - 2008
Environmental Science

Post Bachelors Pre Masters

Completed capstone project in partnership with a local company.

2009 - 2011
Business Administration

High School

Participated in international exchange program.

2011 - 2012
Information Systems

Post Master Pre Doctorate

Graduated with honors; active member of the student business society.

2012 - 2016
International Business

Vocational School

2016 - 2019
Biotechnology

Doctorate

Coursework focused on management, analytics and communication.

2019 - 2023
Electrical Engineering

Pre Bachelors

Completed capstone project in partnership with a local company.

Skills

Engineering Technology
Facility security systems
Fast Learner
HR Data Analysis
IPC standards
Mowing
Psychiatry
Regulatory compliance
Sanding
Working with individuals with substance use disorders

Awards

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2019

Client Satisfaction Award

Recognized for outstanding contribution and consistent results across the team.

2013

Community Impact Award

Recognized for outstanding contribution and consistent results across the team.

2021

Outstanding Service Medal

Recognized for outstanding contribution and consistent results across the team.

Certifications

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2014 - No Expiry
Project Management Institute

Project Management Professional (PMP)

Credential covering industry best practices and applied methodology.

2020 - 2023
AXELOS

ITIL Foundation

Credential covering industry best practices and applied methodology.

2015 - No Expiry
Adobe

Adobe Certified Professional

Credential covering industry best practices and applied methodology.

2014 - 2017
SHRM

SHRM Certified Professional

Credential covering industry best practices and applied methodology.

Languages

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Haitian Creole Proficient
Malay Beginner

Portfolio

Customer Onboarding Flow
Recruitment Funnel Revamp
Product Photography Series

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