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Ruby Williams

IT Support Specialist
  • Paris, France, Paris, Ile-de-France
  • +33669-398-1120
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AboutRuby Williams

Academic Level

Associate

Salary

$3,412.00 - $11,153.00 / Monthly

Industry

Decription

As an experienced IT Support Specialist (10+ years), I have built my career on reliability, ownership and measurable results. I am based in Paris, France.

My recent work at NextStep Training has sharpened my ability to prioritize, communicate clearly and deliver under deadlines. I bring practical expertise in Accounts Payable, Mechanical, Basic arithmetic skills, parts ordering.

I am currently looking for contract roles such as Warehouse Supervisor, Telecom Field Engineer. I adapt quickly, learn fast and take pride in doing things properly.

Experience​

Expand All
2008 - 2011
StoneBridge Capital

Fleet Manager

• Drove revenue growth of 40% year-over-year in assigned region. • Trained and mentored 12 junior team members. • Implemented

2011 - 2014
PurePixel Photography

Systems Analyst

• Delivered 35+ client projects on time and within budget. • Improved customer satisfaction scores by 11 points. • Standardized documentation and onboarding SOPs.

2014 - 2018
GreenGrid Energy

Video Editor

• Led cross-functional initiatives that improved process efficiency by 16%. • Coordinated with stakeholders across 8 departments. • Introduced KPI dashboards adopted company-wide.

2018 - Present
MetroCare Clinics

Payroll Specialist

• Delivered 42+ client projects on time and within budget. • Improved customer satisfaction scores by 4 points. • Standardized documentation and onboarding SOPs.

Education

Expand All
2001 - 2003
Environmental Science

Bachelors

Graduated with honors; active member of the student business society.

2003 - 2004
Hospitality Management

Dilpoma

Coursework focused on management, analytics and communication.

2004 - 2005
Law

Associates

Completed capstone project in partnership with a local company.

2006 - 2010
International Business

Doctorate

Graduated with honors; active member of the student business society.

Skills

Accounts Payable
Basic arithmetic skills
fire amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp; smoke cleaning certification
Floor buffing
HIPAA
HVAC system maintenance
Mechanical
Medical administrative support
parts ordering
Service technician experience
Substance abuse
Technical skills instruction

Awards

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2012

Outstanding Service Medal

Recognized for outstanding contribution and consistent results across the team.

2024

President's Club

Recognized for outstanding contribution and consistent results across the team.

Certifications

Expand All
2014 - No Expiry
HubSpot Academy

Digital Marketing Certificate

Credential covering industry best practices and applied methodology.

2014 - 2016
Lean Enterprise Institute

Lean Management Certificate

Credential covering industry best practices and applied methodology.

2016 - No Expiry
AICPA

Certified Public Accountant (CPA)

Credential covering industry best practices and applied methodology.

2015 - 2017
Project Management Institute

Project Management Professional (PMP)

Credential covering industry best practices and applied methodology.

Languages

Expand All
Afrikaans Beginner
Croatian Intermediate
Kazakh Proficient
Mongolian Beginner

Portfolio

Data Pipeline Architecture
Video Ad Campaign
Financial Reporting Suite
Process Automation Toolkit
Brand Style Guide

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