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Kwame Thompson

Social Media Manager
  • Miami, United States, Miami, Florida
  • +1979-347-1154
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AboutKwame Thompson

Academic Level

Associate

Salary

$17.00 - $53.00 / Hourly

Industry

Decription

I am a dedicated Social Media Manager with 20+ years of hands-on experience, currently based in Miami, United States.

My recent work at CityLoop Transit has sharpened my ability to prioritize, communicate clearly and deliver under deadlines. I bring practical expertise in Excel (pivot tables), Precision in blending and measurement, Forklift certification, Individual therapy.

I am open to contract opportunities where I can grow, add value from day one and contribute to a team that values quality. Feel free to review my portfolio and get in touch.

Experience​

Expand All
2010 - 2014
Vertex Manufacturing

Financial Analyst

• Led cross-functional initiatives that improved process efficiency by 41%. • Coordinated with stakeholders across 10 departments. • Introduced KPI dashboards adopted company-wide.

2014 - 2018
SunHarbor Tourism

Data Analyst

• Managed a team of 35 specialists across daily operations. • Reduced turnaround time by 5% through workflow automation. •

2018 - 2020
FusionWorks Engineering

Security Supervisor

• Managed a team of 38 specialists across daily operations. • Reduced turnaround time by 4% through workflow automation. •

2020 - 2024
GreenGrid Energy

Product Manager

• Delivered 14+ client projects on time and within budget. • Improved customer satisfaction scores by 2 points. • Standardized documentation and onboarding SOPs.

2024 - Present
FreshFork Hospitality

Event Coordinator

• Managed a team of 20 specialists across daily operations. • Reduced turnaround time by 8% through workflow automation. •

Education

Expand All
2000 - 2004
Data Analytics

Associates

Completed capstone project in partnership with a local company.

2005 - 2007
Supply Chain Management

Pre Bachelors

Completed capstone project in partnership with a local company.

2008 - 2011
Culinary Arts

Vocational School

Coursework focused on management, analytics and communication.

2012 - 2013
Journalism

Doctorate

Coursework focused on management, analytics and communication.

2013 - 2017
Digital Media

Dilpoma

Graduated with honors; active member of the student business society.

2018 - 2019
Business Administration

Post Bachelors Pre Masters

Coursework focused on management, analytics and communication.

Skills

Crisis intervention
Excel (pivot tables)
Forklift certification
Individual therapy
Materials management in logistics
Patient treatment
Precision in blending and measurement
Sanitation procedures

Awards

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2025

Operational Excellence Award

Recognized for outstanding contribution and consistent results across the team.

2021

Employee of the Year

Recognized for outstanding contribution and consistent results across the team.

2012

Top Performer Award

Recognized for outstanding contribution and consistent results across the team.

Certifications

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2021 - 2024
HubSpot Academy

Digital Marketing Certificate

Credential covering industry best practices and applied methodology.

2014 - 2018
TEFL Academy

TEFL Certificate

Credential covering industry best practices and applied methodology.

2013 - No Expiry
AICPA

Certified Public Accountant (CPA)

Credential covering industry best practices and applied methodology.

2016 - 2019
ASQ

Six Sigma Green Belt

Credential covering industry best practices and applied methodology.

Languages

Expand All
German Beginner
Lithuanian Beginner

Portfolio

Video Ad Campaign
Annual Sales Dashboard
Company Rebranding Project
Brand Style Guide

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